Documentation Index
Fetch the complete documentation index at: https://docs.ewake.ai/llms.txt
Use this file to discover all available pages before exploring further.
Setup
How do I add ewake to a Slack channel?
How do I add ewake to a Slack channel?
Go to the channel → channel settings → Integrations → Add apps → search for ewake and click Add.
Full guide →
Why can't I see my organisation repositories in GitHub?
Why can't I see my organisation repositories in GitHub?
The GitHub integration has two separate steps: OAuth authorization and GitHub App installation. Both are required. Missing the App installation is the most common cause.
GitHub setup guide →
What Datadog permissions does ewake need?
What Datadog permissions does ewake need?
Ewake requires an Application Key with 15 read-only scopes (metrics, logs, traces, monitors, and more). It never writes to your Datadog account.
Full scope list →
Do I need Datadog, GitHub, and Slack to use ewake?
Do I need Datadog, GitHub, and Slack to use ewake?
Slack is required. Datadog and GitHub are strongly recommended, without both, investigations are less precise. GitHub can be added later.
Features
Which observability tools does ewake support?
Which observability tools does ewake support?
Datadog, Grafana, Prometheus, Loki, Amazon CloudWatch, and Elasticsearch.
Browse all integrations →
Can I customise how ewake responds to alerts?
Can I customise how ewake responds to alerts?
Yes, via the instruction prompt on each On-Call Agent trigger. Use it to control tone, depth, and focus of ewake’s responses.
Configure the On-Call Agent →
Security
Does ewake train on my data?
Does ewake train on my data?
No. Ewake does not use customer data to train or fine-tune any model.
What data does ewake access? Is my data stored?
What data does ewake access? Is my data stored?
Ewake reads from your connected integrations via API: metrics, logs, traces, commits, and incident data. It does not install agents on your infrastructure. Raw telemetry is queried live and not retained.
Permissions overview →
Does ewake have SOC 2?
Does ewake have SOC 2?
Ewake is actively preparing for SOC 2 Type II certification through Sprinto. Contact us for the current status and timeline.
Contact support →
Is ewake available in EU?
Is ewake available in EU?
Yes. Ewake supports EU data residency. Contact us for details on your region and deployment options.
Contact support →
Pricing
How does ewake pricing work?
How does ewake pricing work?
Pricing is tailored to your team’s size and usage. Contact us for details.
Contact support →
Support
How do I share feedback or report an issue?
How do I share feedback or report an issue?