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Documentation Index

Fetch the complete documentation index at: https://docs.ewake.ai/llms.txt

Use this file to discover all available pages before exploring further.

What you’ll get: ewake can create Jira tickets directly from an incident investigation, pre-populated with context, hypotheses, and evidence, and cross-reference open issues with production problems to surface in-progress work that might explain unexpected behaviour.

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Prerequisites

  • An Atlassian account with access to your Jira workspace
  • Permission to create API tokens in Atlassian

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Configuration

1

Create an API token in Atlassian

Go to id.atlassian.com → Security → Create and manage API tokens → click Create API token.Give it a label (e.g. ewake) and copy the token immediately.
Copy the token now, Atlassian will not show it again after closing the modal.
2

Note your Jira base URL

Your Jira URL follows this format:
https://your-org.atlassian.net
3

Connect in ewake

In your ewake dashboard, go to Integrations → Jira → click Configure.
FieldValue
EmailThe email address of your Atlassian account
API TokenThe token created in Step 1
Jira Base URLYour Jira URL from Step 2
Click Test Configuration, then Save.
4

Select projects to index

Choose which Jira projects ewake should have access to.
Jira is connected. Ewake can now reference and create tickets from the investigation flow.